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FAQs

FAQs

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frequently asked questions

Frequently
Asked Questions

Find answers to our most frequently asked questions about home heating oil, home heating oil deliveries and more….

If you can’t find an answer to your question in the table below, don’t hesitate to contact us.

What if I don't see my area in counties listed in the quote box?

If you don’t see your County in the list of Counties displayed in the Quote Box it means unfortunately Campus Oil do not deliver to your area.

How do I order home heating oil from the website?

With our simple quote system, it is very easy to do. Select the County where you live and the quantity of kerosene or gas oil you need. A quote will appear in the quote box. You can change the volume as often as you like to see what effect it has on the price quoted. Click “Order Now” to go to the order screen. There you will find an order form for the amount of Campus Low Cost Home Heating Oil you selected in your quote. Simply complete each field as requested and you are on your way to receiving home heating oil at a great price and exceptional delivery from Campus Low Cost Home Heating Oil!

Can I spread my home heating oil payments?

Absolutely! Campus Oil has the plan for you with our EasiPay option. Set up a direct debit to pay an agreed monthly payment direct from your bank. There are many benefits to signing up to our Easipay plan including topping up your tank with Low Cost Home Heating Oil whenever you need it, order fuel tank refills as it suits you and no more paying a large lump sum for your Campus Low Cost Home Heating Oil.

For more details see our EasiPay page.

What to know about home heating oil and fuel oils?

Campus Oil delivers Low Cost Home Heating Oil across the Irish East Coast with Campus Oil Authorised Distributors delivering in areas where we don’t deliver directly. With our competitive rates, you will be glad you ordered your home heating oil online with us.

Campus Oil offers quality gas oil and kerosene oil at affordable prices and continually review heating oil cost changes to ensure we are offering the best possible prices to our online customers.

At Campus Oil, when it comes to delivering heating oil whether for home, commercial or agriculture, we pride ourselves on our delivery service.

Does your business need fuel oil? Why not sign up and join our Commercial customer base.

Involved in the Agricultural trade? Campus Oil supplies competitively priced agricultural fuel oils in Ireland and offer the cheapest quotes online. Learn more on our Agriculture page and sign up today.

Does the home heating oil price quoted include VAT?

The price quoted for Kerosene oil and Gas oil is inclusive of VAT at the appropriate rate.

How will I know if the home oil has been delivered ?

Our driver will leave a delivery docket in your letter box about your heating oil tank refill.

Will I be contacted before my heating oil delivery?

When you complete your heating oil order details, you have an option to specify if you want to be contacted prior to the home heating oil delivery.

What if I don't take the quantity of heating oil I order?

Our driver will only deliver what your tank will safely take. If the quantity delivered varies with the quantity ordered we will only charge you for the quantity delivered. Although the heating oil unit price may vary if the quantity delivered is less than the original ordered quantity. All deliveries are metered.

When will my home heating oil delivery be made?

We will make every effort to meet your request.

Delivery for heating oil is normally within one to two working days but during our busy period and in cold weather conditions it may take longer.

If you require an urgent delivery, please let us known in the special instruction section on the order entry screen.

How secure is my payment for home heating oil?

Campus Oil operate the Realex Payment system to accept and authorize debit and credit card payments for heating oil.

All contact through to the website uses secure SSL type encryption and all credit card details are removed once processed.

We take great care to protect your information (especially your payment details) and use the most modern security technology to ensure your details are secure at all times throughout the process.

How can I pay for my home heating oil?

Campus Oil accepts payment for home heating oil by Debit or Credit Card.

How much heating oil do I order?

Our minimum delivery is 200 litres.

Most domestic oil tanks range in size from 900 Litres to 1,400 Litres. The capacity of your tank may be indicated by a sticker on the tank. Our drivers will not overfill your tank and you will only be charged for the quantity which you receive.The unit price may vary if the delivered quantity is less than the ordered quantity.

What type of heating oil do I use?

If you have ordered from us in the past and have not changed your boiler, we will know what type of heating oil you use. We supply two types of heating oil. They are:

Kerosene Oil
Kerosene oil has an orange based colour. It burns cleanly, economically and is used in most modern boiler systems. It can be used on indoor boilers. Kerosene oil is treated with anti freeze agents giving you a winter grade oil.

Gas Oil
Gas oil can only be used for heating systems with an out door burner. Gas Oil is used as home heating oil in a lot of older house burners. It is green in colour and can also be referred to as Marked Gas Oil. It can be used to run generators, fridge units on trucks, off road machinery and construction machinery. There may be a sticker on your tank indicating the product used. If you have a ticket from a previous delivery the product will be indicated there.

If you are still unsure, let us know on the “Special Instructions” when ordering and our driver will check before delivery is made.